interWays :: The Power of Excellence

interWaysMAIL - Frequently Asked Questions

MAc OS 10.7 Lion Infos

interWays is fully compatible with Mac OS 10.7 Lion.

In rare circumstances, a multiplication of calendars can be observed in iCal. This can be prevented very easily: Go to iCal -- Accounts and delete all interWays accounts except for 2 instances. Then go to Preference Pane -- Zimbra and deactivate the "Sync Calendars" option.

All should sync well now.


New Features for 2016!

We are constantly expanding interWaysMAIL, because we want to be your leading source for cutting-edge mail and calendaring applications.

We have added these new features recently:

  • Support for Outlook 2016 and Windows 10.
  • Support for Outlook on the Apple Mac (EWS) for Mail, Calendars, Contacts sync directly within Outlook 2016 for the Mac. Please contact us if you want to add this feature to your account.
  • S/MIME encryption for Emails
  • Offline-Mode for the webmail app. In the top right corner you will find the Offline-Mode when using Chrome or Firefox. This will enable you to use mail and calendaring features with data from the last 30 days, even without internet connection.
  • Improved interface
  • Shared 'Sent' folder when using shared mailboxes
  • ... and so much more. Visit here often for more news...



Recommend a Friend

interWays rewards you for your loyalty and cooperation!

Setup and use of interWaysMAIL

For all questions regarding setup and use of interWaysMAIL please visit our comprehensive Support Section!

You can find easy step-by-step instructions for setting up your account here! (Support-->Getting started with interWaysMAIL)


Use your old email address

You want to continue using your existing email address with interWaysMAIL?


iPhone Contacts Sync

If your iPhone/iPad stops syncing new contacts to the server/Outlook/Mac, the issue might be:


Important: Beginning with iOS 4.x, please make certain that the Default Account for Mail, Contatcs and Calendars is set to the interWays sync account (Settings-->Mail, Contacts, Calendars)



Your data are very valuable: The security of your data is of utmost importance to us.


Problems sending outgoing Emails

If you have trouble sending outgoing emails, then most probably it is due to one of these two reasons:


interWaysMAIL pricing plans

interWaysMAIL pricing plans:

All accounts are governed by and contracted including our Terms and Conditions.


interWaysMAIL payment options

You have these payment options:

all payment data Site SSL Securedtransmissons are SSL-encrypted!



supported software applications

interWaysMAIL supports these applications:


Supported devices for mobile synchronisation

List of currently supported devices for mobile synchronisation:


Convert / buy trial account

You can easily convert your trial account into a paid account and keep all your data and settings!



Language Selection

Language: English


Recently, we introduced 2 factor authentication (TOTP: time-based one-time passwords) to our network to strengthen security for your accounts. You can use this method to generate an additional login number on your smartphone when logging into your account.

interWays is ready for the iPhone X! Welcome to our network.

NEW: We strive to be your preferred provider for innovative mail and calendaring applications. That's why we have introduced many new features recently. Click here for more info!
For up-to-date-infos regarding Windows 10 support, please read here!
interWays supports the new Outlook for iOS (Apple) and Android! Of course we will continue full support for the integrated system clients as well. Both Apps can be found in the App Stores.
interWays supports Email transport encryption for many years now. More on this...
interWays is ready for the iPhone 5S/5C and iOS 7!
NEW: We support all current Android and Blackberry phones for full Mail, Contacts and Calendar sync!
interWays has started doing all money transfers with Euro customers via SEPA.
Office and Outlook 2013: Click here!
interWays is ready for Windows 8 and Windows 8.1!
interWays is ready for Windows Phone 8!
New connectors for Outlook and Mac available in our downloads area!
interWays is ready for iOS 5 and iPhone 4S ! All features work right out of the box for iOS 5, now with Tasks sync.
interWays is ready for Mac OS 10.7 Lion. Details can be found here...

Many new features and improvements with our latest update! See here...

Recommend a Friend - earn free months...
NEW: Effective now, you can use shared calendars on your iPhone and Android phone! See here for setup...

NEW: We now offer verified (address checked) email addresses under the domain! See "Products" for details...

Quick Links